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FAQ - Questions and Answers

  • How to place an order?
    To place an order, select a product, click the "Add to Cart" or "Buy Now" button and then follow the instructions in the basket.
  • Do I need an account to place an order?
    You don't need an account to place an order. You can place an order as a Guest. Just enter your email address and follow the instructions in your shopping cart.
  • What payment methods do you offer?
    On bilmax.eu you can pay by: ApplePay Google Pay Visa Mastercard American Express ChinaUnionPay JCB Diners CartesBancaires Discover Electron Maestro PayPal
  • Can I pay on delivery?
    Yes, cash on delivery is possible.
  • Are there free shipping?
    Yes, for orders over PLN 300, the shipping cost is PLN 0.
  • What is the shipping time?
    Shipments are made within 24 hours of a correctly placed order. Deliveries are made within 1-3 business days from the date of order.
  • What forms of delivery do you offer?
    The currently available form of delivery is: DPD courier InPost Parcel Lockers 24/7 InPost Courier
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